Good questions
The fine print,
minus the fine print.
The Drive
Do I need a cloud subscription to use the 128GB drive?
No. The physical device is a standalone storage product. Cloud and Family are optional services.
Which capacity should I choose?
There is one: 128GB. We make a single model so our testing applies to the drive you receive.
Does it work with my phone?
See the compatibility list. Each connector is tested on real devices and marked verified, failed or testing in words.
Will the app delete photos from my phone after backing up?
Never. The app has no delete function for your library and we never ask for one.
Where is the price?
Published on the drive page the moment it is final. Join the waitlist there to be told first.
Cloud and Family
Can other family members see everything I upload?
No. My Vault, invited Family Rooms and the planned Only Me area are separate. Access is explicit, not automatic, and the family plan owner cannot browse your private vault.
Can I share a public link?
Not at launch. Sharing is by invitation to signed-in people, so you always know who can see what.
What happens if I lose my phone?
Regular cloud content is recoverable after signing in on another device, and you can sign the lost phone out from your account page. Only Me content, once it ships, will require a recovery phrase or another trusted device.
Can I get my files out?
Yes. Download originals one at a time, or export an album or your whole account as a ZIP with a manifest. Cancelling a subscription does not touch files on your drive.
What happens when I delete something?
It moves to Trash for a retention window, then is purged along with its previews and search entries. The exact window is stated in the privacy policy.
About MemriBank
Is MemriBank the same as a bank?
No. The name expresses how seriously we take your memories. MemriBank is a digital storage product, not a financial institution, and your files are not bank deposits.
Can I turn saved photos into books and gifts?
That is on the roadmap. See Keepsakes for the current state; nothing is sold until it is live.
Where are the apps?
See the app page. Links appear there as each store approves the app; we do not show dead badges.